Adam Behrendt

Crowdsourced Same-day Delivery: Joint Planning and Coordination for Centralized and Decentralized Couriers

  • Adam Behrendt
  • Martin Savelsbergh
  • He Wang
    • Categories Applications - OR and Management Sciences Tags , ,

    Crowdsourced delivery platforms operate as an intermediary between consumers who place orders and couriers who make deliveries; both of which are uncertain. The main challenge of a crowdsourced delivery platform is to meet a service level for their customers (e.g., 95% on-time delivery) by serving dynamically arriving orders with time windows. The two critical courier … Read more

    A Prescriptive Machine Learning Method for Courier Scheduling on Crowdsourced Delivery Platforms

  • Adam Behrendt
  • Martin Savelsbergh
  • He Wang
    • Categories Applications - OR and Management Sciences Tags , , ,

    Crowdsourced delivery platforms face the unique challenge of meeting dynamic customer demand using couriers not employed by the platform. As a result, the delivery capacity of the platform is uncertain. To reduce the uncertainty, the platform can offer a reward to couriers that agree to be available to make deliveries for a specified period of … Read more