Solving the Home Service Assignment, Routing, and Appointment Scheduling (H-SARA) problem with Uncertainties
The Home Service Assignment, Routing, and Appointment scheduling (H-SARA) problem integrates the strategical fleet-sizing, tactical assignment, operational vehicle routing and scheduling subproblems at different decision levels, with a single period planning horizon and uncertainty (stochasticity) from the service duration, travel time, and customer cancellation rate. We propose a two-stage stochastic mixed-integer linear programming model for … Read more