Solving the Home Service Assignment, Routing, and Appointment Scheduling (H-SARA) problem with Uncertainties

The Home Service Assignment, Routing, and Appointment scheduling (H-SARA) problem integrates the strategical fleet-sizing, tactical assignment, operational vehicle routing and scheduling subproblems at different decision levels, with a single period planning horizon and uncertainty (stochasticity) from the service duration, travel time, and customer cancellation rate. We propose a two-stage stochastic mixed-integer linear programming model for … Read more

Dynamic Scheduling of Home Health Care Patients to Medical Providers

Home care provides personalized medical care and social support to patients within their own home. Our work proposes a dynamic scheduling framework to assist in the assignment of patients to health practitioners (HPs) at a single home care agency. We model the decision of which patients to assign to HPs as a discrete-time Markov decision … Read more