An optimization framework to provide volunteers with task selection autonomy and group opportunities

Abstract Nonprofit Organizations (NPOs) rely on volunteers to support community needs but struggle with making strategic volunteer-to-task assignments to enable volunteer satisfaction, and completion of complex tasks. Creation of volunteer groups and their assignment to NPO tasks can help achieve these goals by providing volunteers with opportunity for networking, collaboration, and peer learning. However, strategically … Read more

Store Fulfillment with Autonomous Mobile Robots and In-Store Customers

Omnichannel services, such as buy-online-pickup-in-store, curbside pickup, and ship-from-store, have shifted the order-picking tasks previously completed by in-store customers doing their own shopping to the retailer’s responsibility. To fulfill these orders, many retailers have deployed a store fulfillment strategy, where online orders are picked from brick-and-mortar retail store shelves. We focus on the design of … Read more

Increasing Driver Flexibility through Personalized Menus and Incentives in Ridesharing and Crowdsourced Delivery Platforms

Allowing drivers to choose which requests to fulfill provides drivers with much-needed autonomy in ridesharing and crowdsourced delivery platforms. While stochastic, a driver’s acceptance of requests in their menu is influenced by the platform’s offered compensation. Therefore, in this work, we create and solve an optimization model to determine personalized menus and incentives to offer … Read more

Optimizing Driver Menus Under Stochastic Selection Behavior for Ridesharing and Crowdsourced Delivery

Peer-to-peer logistics platforms coordinate independent drivers to fulfill requests for last mile delivery and ridesharing. To balance demand-side performance with driver autonomy, a new methodology is created to provide drivers with a small but personalized menu of requests to choose from. This creates a Stackelberg game, in which the platform leads by deciding what menu … Read more

Evaluating on-demand warehousing via dynamic facility location models

On-demand warehousing platforms match companies with underutilized warehouse and distribution capabilities with customers who need extra space or distribution services. These new business models have unique advantages, in terms of reduced capacity and commitment granularity, but also have different cost structures compared to traditional ways of obtaining distribution capabilities. This research is the first quantitative … Read more