Dynamic Store Fulfillment with Collaborative Robots and In-Store Customers

Omnichannel services, such as buy-online-pickup-in-store, curbside pickup, and ship-from-store, have shifted the order-picking tasks that used to be completed by in-store customers doing their own shopping to the responsibility of retailers. To fulfill these orders, many retailers have deployed a store fulfillment strategy, where online orders are picked from inventory in brick-and-mortar stores. As store … Read more

Data-Driven Reliable Facility Location Design

We study the reliable (uncapacitated) facility location (RFL) problem in a data-driven environment where historical observations of random demands and disruptions are available. Owing to the combinatorial optimization nature of the RFL problem and the mixed-binary randomness of parameters therein, the state-of-the-art RFL models applied to the data-driven setting either suggest overly conservative solutions, or … Read more

Integrating Order-to-Delivery Time Sensitivity in E-Commerce Middle-Mile Consolidation Network Design

This paper proposes an approach that leverages data on customer purchasing sensitivity to quoted order-to-delivery times (ODTs) when designing middle-mile consolidation networks to maximize the profit of e-commerce retailers. Our approach integrates quoted ODT-dependent sales volume predictions into a new mixed-integer program (MIP) that simultaneously determines ODT quotes and a consolidation plan, characterized by the … Read more

Customer Satisfaction and Pricing in E-Retail Delivery

We study a system in which a common delivery fleet provides service to both same-day delivery (SDD) and next-day delivery (NDD) orders placed by e-retail customers who are sensitive to delivery prices. We develop a model of the system and optimize with respect to two separate objectives. First, empirical research suggests that fulfilling e-retail orders … Read more

A Robust Location-Allocation Model for Optimizing a Multi-Echelon Blood Supply Chain Network Under Uncertainty

Designing and planning blood supply chains is very complicated due to its uncertain nature, such as uncertain blood demand, high vulnerability to disruptions, irregular donation, and blood perishability. In this vein, this paper seeks to optimize a multi-echelon blood supply chain network under uncertainty by designing a robust location-allocation model. The magnitude of the earthquake … Read more

Using Neural Networks to Guide Data-Driven Operational Decisions

We propose to use Deep Neural Networks to solve data-driven stochastic optimization problems. Given the historical data of the observed covariate, taken decision, and the realized cost in past periods, we train a neural network to predict the objective value as a function of the decision and the covariate. Once trained, for a given covariate, … Read more

Multi-Echelon Inventory Management for a Non-Stationary Capacitated Distribution Network

We present an inventory management solution for a non-stationary capacitated multi-echelon distribution network involving thousands of products. Assuming backlogged sales, we revisit and leverage the seminal multi-echelon inventory management results in the literature to establish the structural properties of the problem, and derive an efficient and practical solution method. In particular, we describe how the … Read more

Robust planning of production routing problem in closed-loop supply chain of beverage glass bottles

Closed-loop supply chains (CLSC) integrate forward and reverse flows of products and information. This integration helps companies to manage their supply chains better as they have more control and a broader view of the whole chain. Also, companies can have economic and environmental benefits from the returned products. Despite these advantages, managing CLSCs can be … Read more

Distributionally Robust Inventory Management with Advance Purchase Contracts

Motivated by the worldwide Covid-19 vaccine procurement, we study an inventory problem with an advance purchase contract which requires all ordering decisions to be committed at once. In reality, not only the demand is uncertain, but its distribution can also be ambiguous. Hence, we assume that only the mean and the variance are known and … Read more

Distributional robustness and inequity mitigation in disaster preparedness of humanitarian operations

We study a predisaster relief network design problem with uncertain demands. The aim is to determine the prepositioning and reallocation of relief supplies. Motivated by the call of the International Federation of Red Cross and Red Crescent Societies (IFRC) to leave no one behind, we consider three important practical aspects of humanitarian operations: shortages, equity, … Read more