Jennifer Pazour Omnichannel services, such as buy-online-pickup-in-store, curbside pickup, and ship-from-store, have shifted the order-picking tasks that used to be completed by in-store customers doing their own shopping to the responsibility of retailers. To fulfill these orders, many retailers have deployed a store fulfillment strategy, where online orders are picked from inventory in brick-and-mortar stores. As store … Read more
Allowing drivers to choose which requests to fulfill provides drivers with much-needed autonomy in ridesharing and crowdsourced delivery platforms. While stochastic, a driver’s acceptance of requests in their menu is influenced by the platform’s offered compensation. Therefore, in this work, we create and solve an optimization model to determine personalized menus and incentives to offer … Read more
Peer-to-peer logistics platforms coordinate independent drivers to fulfill requests for last mile delivery and ridesharing. To balance demand-side performance with driver autonomy, a new methodology is created to provide drivers with a small but personalized menu of requests to choose from. This creates a Stackelberg game, in which the platform leads by deciding what menu … Read more
On-demand warehousing platforms match companies with underutilized warehouse and distribution capabilities with customers who need extra space or distribution services. These new business models have unique advantages, in terms of reduced capacity and commitment granularity, but also have different cost structures compared to traditional ways of obtaining distribution capabilities. This research is the first quantitative … Read more