The Appointment Scheduling Problem (ASP) involves scheduling a finite number of customers with uncertain service times, served consecutively by a single server, aiming to minimize the weighted costs of waiting time, idle time, and overtime. Previous studies using stochastic programming were limited to small instances. We introduce a Robust Optimization (RO) approach that considers service … Read more
In most health care systems, a primary care physician (PCP) is both the first instance consulted by patients with medical concerns and the instance coordinating patients’ continued access to medical care. Due to the PCP’s pivotal role, we address challenges of a high-quality primary care service by interday appointment scheduling on a tactical decision level. Our … Read more
In this paper, we identify partial correlation information structures that allow for simpler reformulations in evaluating the maximum expected value of mixed integer linear programs with random objective coefficients. To this end, assuming only the knowledge of the mean and the covariance matrix entries restricted to block-diagonal patterns, we develop a reduced semidefinite programming formulation, … Read more
In this paper, we present a new stochastic mixed-integer linear programming model for the Stochastic Outpatient Procedure Scheduling Problem (SOPSP). In this problem, we schedule a day’s worth of procedures for a single provider, where each procedure has a known type and associated probability distribution of random duration. Our objective is to minimize the expectation … Read more