Personal Shopper Systems in Last-Mile Logistics

This paper explores the logistics operations of instant grocery delivery services. We specifically concentrate on two widely adopted strategies: Personal Shopper Systems (PSS) and Inventory Owned Delivery Systems (IOD). In the PSS, couriers visit affiliated brick and mortar stores in the delivery area to pick and purchase ordered products and deliver them to customers. Whereas … Read more

Provably High-Quality Solutions for the Meal Delivery Routing Problem

Online restaurant aggregators with integrated meal delivery networks have become more common and more popular in the past few years. Meal delivery is arguably the ultimate challenge in last mile logistics: a typical order is expected to be delivered within an hour (much less if possible), and within minutes of the food becoming ready. We … Read more