Melvyn Sim We investigate how crowdsourced delivery platforms with both contracted and ad-hoc couriers can effectively manage their workforce to meet delivery demands amidst uncertainties. Our objective is to minimize the hiring costs of contracted couriers and the crowdsourcing costs of ad-hoc couriers while considering the uncertain availability and behavior of the latter. Due to the complication … Read more
We introduce a novel approach to prescriptive analytics that leverages robust satisficing techniques to determine optimal decisions in situations of risk ambiguity and prediction uncertainty. Our decision model relies on a reward function that incorporates uncertain parameters, which can be partially predicted using available side information. However, the accuracy of the linear prediction model depends … Read more
We propose a new robust actionable prescriptive analytics framework that leverages past data and side information to minimize a risk-based objective function under distributional ambiguity. Our framework aims to find a policy that directly transforms the side information into implementable decisions. Specifically, we focus on developing actionable response policies that offer the benefits of interpretability … Read more
At the heart of supervised learning is a minimization problem with an objective function that evaluates a set of training data over a loss function that penalizes poor fitting and a regularization function that penalizes over-fitting to the training data. More recently, data-driven robust optimization based learning models provide an intuitive robustness perspective of regularization. … Read more
We propose robust optimization models and their tractable approximations that cater for ambiguity-averse decision makers whose underlying risk preferences are consistent with constant absolute risk aversion (CARA). Specifically, we focus on maximizing the worst-case expected exponential utility where the underlying uncertainty is generated from a set of stochastically independent factors with ambiguous marginals. To obtain … Read more
The COVID-19 pandemic has brought many countries to their knees, and the urgency to return to normalcy has never been greater. Epidemiological models, such as the SEIR compartmental model, are indispensable tools for, among other things, predicting how pandemic may spread over time and how vaccinations and different public health interventions could affect the outcome. … Read more
In practical optimization problems, we typically model uncertainty as a random variable though its true probability distribution is unobservable to the decision maker. Historical data provides some information of this distribution that we can use to approximately quantify the risk of an evaluation function that depends on both our decision and the uncertainty. This empirical … Read more
We integrate machine learning with distributionally robust optimization to address a two-period problem for the joint pricing and production of multiple items. First, we generalize the additive demand model to capture both cross-product and cross-period effects as well as the demand dependence across periods. Next, we apply K-means clustering to the demand residual mapping based … Read more
We study a network fortification problem on a directed network that channels single-commodity resources to fulfill random demands delivered to a subset of the nodes. For given a realization of demands, the malicious interdictor would disrupt the network in a manner that would maximize the total demand shortfalls subject to the interdictor’s constraints. To mitigate … Read more
Optimal routing solutions based on deterministic models usually fail to deliver promised on-time services in an uncertain real world, which can lead to the loss of customers and revenue. We study a vehicle routing problem with time windows (VRPTW) toward the end of mitigating the risk of late customer arrivals as much as possible when … Read more