Response surface methods show promising results for global optimization of costly non convex objective functions, i.e. the problem of finding the global minimum when there are several local minima and each function value takes considerable CPU time to compute. Such problems often arise in industrial and financial applications, where a function value could be a … Read more
We present a simulation-based analytic center cutting plane method to solve a sample average approximation of a call center problem of minimizing staffing costs, while maintaining an acceptable level of service in multiple time periods. We establish convergence of the method when the service level functions are discrete pseudoconcave. An extensive numerical study of a … Read more
In this paper we investigate the properties of the sampled version of the fictitious play algorithm, familiar from game theory, for games with identical payoffs, and propose a heuristic based on fictitious play as a solution procedure for discrete optimization problems of the form $\max\{u(y):y=(y^1,\ldots,y^n)\in\setY^1\times\cdots\times\setY^n\}$, i.e., in which the feasible region is a Cartesian product … Read more